Use the public website for planning
The current planning tools do not ask for passport scans or bank statements. Answers remain in the page memory unless you choose to export or share them. Closing or reloading the page clears them.
Confirm a secure channel for case documents
Before sending sensitive records, ask your adviser to confirm the intended secure portal, access arrangements and retention terms. Do not upload identity or financial documents through an unverified link.
Email and WhatsApp enquiries
These channels are available for an initial conversation. Use a brief description of your needs rather than attachments containing identity or financial information. The communication provider has its own privacy practices.
If something looks wrong
If you receive an unexpected payment or document request, verify it using the contact details on this site. Report a suspected disclosure to info@openworldvisas.com without sending further sensitive evidence in the first message.